Dunrossness Community Profile

March 2000

 

1	Introduction and Background	3
1.1	Motivation for Conducting Profile	3
1.2	The Process	3
1.3	The Dunrossness Area	4
         Population……………………………………………………………………………..4
1.4	Employment	5
1.5	Infrastructure and Services	7
1.6	Social Provision	9
1.7	Tourist Facilities and Places of Interest	10
1.8	Business	11
2	The Questionnaire Results.	12
2.1	Household Questionnaire	12
2.2	SECTION 6 EMPLOYMENT, SKILLS AND TRAINING	34
2.3	Young Peoples’ Questionnaire	42
2.4	Business Questionnaire	49
3	Discussion.	58
3.1	Economic Development	58
3.2	Business Opportunities	59
3.3	Population	62
3.4	Skills and Training Needs	63
3.5	Housing	64
3.6	Services	66
3.7	Transport	70
3.8	The Environment and Health	72
3.9	Community Council	74
4	Appendices	76
4.1	Appendix 1 Strengths, Weaknesses, Opportunities and Threats	76
4.2	Appendix 2	78
4.3	Appendix 3	79
4.4	Appendix4.	80
4.5	Appendix 5 Environmental Improvements:	83
4.6	Appendix 6 How can Places of Interest be promoted?	85
5	Acknowledgements and References:	86
1	
Introduction and Background
1.1	 Motivation for Conducting Profile
Shell UK Exploration and Production announced its intention to re-locate its operations from Sumburgh Airport to Scatsta Airport in the summer of 1998.   Dunrossness residents and members of the Dunrossness Community Council had serious concerns about the effects that the re-location would have on the community as a whole.  Shell had been the sole major oil company using Sumburgh Airport as a helicopter base for transporting oil workers to oil platforms in the North Sea for a number of years.  The Airport is the main source of employment in the Dunrossness area.   The Community feared that the relocation, which took effect in December 1999, would result in job losses, empty houses and de-population. This profile aims to identify the community’s strengths and opportunities and to look at service provision in the area.   From the resulting report the Community Council will form an Action Plan to take the Community forward into the 21st century.
1.2	The Process
•	Dunrossness Community Council held a meeting in March 1999 with officials from the Development, Environment and Transportation and Education and Community Services Departments of Shetland Islands Council, the Chief Executive of Shetland Enterprise and the Sumburgh Airport Manager to discuss impending change at the Airport.  At that meeting it was decided to carry out a Community Profile for the area.  It was agreed that ‘ownership’ of the profile should remain with the Community and that the profile should be seen as something being done by the Community rather than ‘to the Community’.
•	It was agreed to appoint the Community Council Clerk, Nancy Heubeck, to co-ordinate the production of the Profile. A sub-committee consisting of Chairman, Donald Robertson, and Community Councillors Edna Mainland, Avril Nicol, John Hunter and Rick Nickerson, was appointed to oversee production of the profile questionnaire and report. 
•	The Profile Committee consulted with various agencies and groups regarding content of the questionnaires.  
•	Funding for the Community Profile was applied for and awarded by Shetland Enterprise, Shetland Islands Council and Shell Expro.  
•	The Community Council publicised the Profile Questionnaire by means of an article in the Shetland Times and a BBC Radio Shetland interview as well as through the Community Council’s Newsletter.
•	The questionnaire was distributed by post in June 99 to 535 Dunrossness and Fair Isle households (labels were provided by the Assessor generated from the Electoral Roll). The main questionnaire consisted of two sections, one to be completed by the householder and a specific employment and training questionnaire to be completed by each adult over 16 in the household
•	A specific Young Person’s questionnaire was distributed via Sandwick Junior High School and the Anderson High School to young people between the ages of 12 and 16 from the Dunrossness area.   
•	A business questionnaire was sent to 75 businesses in the area in September 1999.  
•	The Results were collated manually and analysed between July and November 99 using a system of spreadsheets designed by Chris McGinlay of ASCENT Computer Services.  
•	The draft report was produced, amended and finally approved by the Community Council at its meeting on 28 February 2000.
1.3	 The Dunrossness Area
Dunrossness Area and its Boundaries
Dunrossness is the southernmost parish/ community council district in Shetland.  It is a narrow peninsula of land extending from Bigton and Levenwick in the North to Sumburgh Head in the South.  The Community Council area includes the island of Fair Isle, which lies approximately 25 miles south of the mainland, between Shetland and Orkney.  The settlement pattern in Dunrossness is diverse – it includes compact villages, clusters of estate housing, loose patterns of croft houses and cottages and ribbon development of new bungalows.  It has the most extensive fertile farmland in Shetland.
Population
Dunrossness has 535 households and an electorate of 1230 (as at June 98: Electoral Registrar).  The census figures for the area are as follows.  The next official census is 2001; no sources of estimated population for the area have been identified.
Population  (1991 Census):
Area	1931	1951	1961	1971	1981	1991	
Bigton Junction South	1089	1021	858	848	1347	1519	
Fair Isle	108	73	64	65	69	68	

1.4	Employment
Employees Bigton/South: June 1997
Totals	
Male	332	
Female	245	
FT	355	
PT	222	
Grand Total	577	
The following figures quantify employees in the Dunrossness and Fair Isle areas at June 1997.
	Employees	Self Employed	
	FT	PT	FT	PT	
Male	223	50	43	16	
Female	80	140	9	16	
Totals:	303	190	52	32	
Employees Fair Isle June 1997
Totals	
Male	27	
Female	17	
FT	17	
PT	27	
Grand Total	44	
	Employees	Self  Employed	
	FT	PT	FT	PT	
Male	8	9	7	3	
Female	1	10	1	5	
Totals:	9	19	8	8	

(SIC Development Dept Survey) Shetland in Statistics 1998)

The foregoing figures indicate a high level of self employed people in Dunrossness.  The Scottish average figure is 11% and the British average is 13%, however the average for Dunrossness is 14.5% and for Fair Isle is 36%.

Employment at Sumburgh Airport
Year	1978	1981	1986	1991	1996	1997	1998	1999*	
Employees	529	650	206	296	235	216	211	140	
*December 1999 figure:  140				SIC Development Department

Employment at the airport decreased rapidly from a high in 1981 of 650 people to 206 in 1986.  The current number of people employed at the airport is 140 at December 1999.  Jobs have been lost steadily over the past decade.		

The projected estimated number of jobs losses as a result of the Shell re-location is 70.
1.5	
 Infrastructure and Services
•	Air Services: Sumburgh Airport is Shetland’s main airport, as well as being the main employer in the area.  It is open 7 days a week.    BRA operates flights to Aberdeen and Glasgow and Loganair operates flights to Orkney, Inverness, Edinburgh, Wick and Unst, both on behalf of British Airways. Loganair also operates flights from Tingwall Airport to the airstrip on Fair Isle.
•	Bus Services: There is a bus service from Sumburgh to Lerwick linking with flights.  There are bus feeder services to Bigton / Scousburgh. 
•	Marina: A marina at Virkie is operated by the Ness Boating Club
•	Ferry Services: Piers are situated at Grutness and Fair Isle.  The SIC operates a ferry service 3 trips per week between Fair Isle and Grutness, plus one every 2nd Thursday to Lerwick to enable residents to make a day trip.  From Oct – April  there is only one service per week.
•	Roads: A good network of roads serves the area with many single-track roads with passing places.
•	Industrial Estate: An Industrial Estate is sited at the Quendale junction. The site has to date no industrial activity but hosts a general merchant’s shop and post office, gift shop, off-licence, hairdresser’s, petrol station and agricultural and builders’ merchants.
•	Domestic Waste: SIC collects domestic refuse weekly throughout the area.  Domestic refuse is collected once a week on Fair Isle and taken out of the Island by ferry. Dunrossness Community Council co-ordinates a rota of skips for non-domestic rubbish.
•	Water and Sewerage: The North of Scotland Water Authority has responsibility for water and sewerage in the area.  There are several sewerage schemes in the area, but a moratorium on the development of new schemes until the year 2006.  Mains water comes from Loch of Huesbreck supplemented by water pumped from Brow Loch. There are plans to provide a pipeline from Lerwick to serve the Dunrossness mainland by 2002.  Fair Isle has a mains supply from a dam and pumping system, however a new system for water provision from an underground  bore-hole is almost completed.  Fair Isle has no mains sewerage but discussions are ongoing about the emptying of septic tanks which are at present a source of pollution.

•	Housing: The National Trust own most of housing stock in Fair Isle, a few houses are privately owned and the SIC have 2 sheltered houses.  In mainland Dunrossness most housing is privately owned (64%) with the remainder being a mix of SIC, Housing Association, Tied and Privately rented housing.  There are SIC Sheltered Housing schemes at Bigton and Virkie.  The quality of our housing stock is high. Costs of building new houses are also high.
•	Health:  Levenwick surgery provides a general practitioner service and health visitor service to the area.  Fair Isle is served by the Levenwick practice, which sends a doctor approximately once a month.  There is also a resident Nurse/Midwife/Health Visitor.    Shetland Welfare Trust operates Overtonlea Care Centre at Levenwick.  The Centre has provision for 15 residents and up to 12 day care patients.   Dental services are provided in Lerwick.
•	Shops: There are 4 shops and post offices in the mainland Dunrossness area and one shop and post office in Fair Isle.  There is also a butcher’s shop at Boddam, an agricultural and builders’ merchant, off licence shop, gift shop and a hairdresser at the Dunrossness Industrial Estate. There is one petrol station in Dunrossness at Mainland’s shop in Dunrossness.  Fair Isle has no petrol pump.  
•	Schools: Dunrossness Primary School serves the whole Dunrossness mainland area and there is a primary school on Fair Isle.  Dunrossness School acts as a feeder to Sandwick J H School and Fair Isle is a feeder to the Anderson High School in Lerwick.
•	Emergency Services: A small two-man police station is situated at Boddam.  Specialist Fire Services are sited at the Airport and an auxiliary fire unit in Fair Isle and Virkie.  The Coastguard Helicopter is based at the Airport.  An auxiliary coastguard unit is based at Virkie.
1.6	
 Social Provision
•	Community Halls are situated in Fair Isle, Bigton, Levenwick and Boddam.  The Bruce Memorial Community Hall is designated a Youth and Community Centre.  The halls host a wide variety of activities including concert parties, film nights, exhibitions, Sunday teas as well as dances and concerts, playgroups and playschemes.
•	Under Five’s Groups at held at Bigton and Virkie; there is a Playgroup at Boddam 3 mornings per week operated by Playgroup Committee for 2½ - 5 year olds; A Playgroup is held 2 mornings per week in Fair Isle for 3 – 5 yr. olds provided by Education Authority.
•	Boating Club – The Ness Boating Club at Virkie acts as a social club providing a wide range of activities including fishing, bowls, darts and yoal racing.
•	Sports clubs, A wide range of activities happen in Dunrossness including: Ness United Football Club, Viking Weight Training, Aerobics, Yoal Clubs, Boating Club, Bowls Club, Darts and Pool Clubs, Dunrossness Riding Club.  Fair Isle has a darts club, badminton and sports nights, keep fit and dance, roller-skating and bowls.  There is also a swimming pool situated at the Dunrossness Primary School, which is available for community use.
•	Other Clubs – include SWRI, Levenwick Community Garden group, South Mainland History Group, Bigton drama group, Inter Church Day Care Group.  
•	Churches – The Baptist Church, Church of Scotland, Methodist Church have churches in the area as well as an inter-denominational Mission Hall at Levenwick.  Fair Isle has two churches, the Church of Scotland (Kirk) and the Methodist Church (chapel) Services are held in both on alternate Sundays.
•	Sportsfield and pavilion facilities are situated at the Boddam Sportsfield.
•	Playparks at Boddam, Virkie (very small facility) and Fair Isle
•	Youth Clubs and Groups – There are youth clubs at Bigton, Quendale, (Baptist Church) Levenwick and Virkie.  Uniformed Youth Clubs include the Girls and Boys Brigade as well as the Brownies, Guides and Rainbows.
1.7	
Tourist Facilities and Places of Interest
Natural History
Sumburgh Head (RSPB Reserve) seabirds, cetaceans.
Spiggie Loch (RSPB Reserve) wintering ducks, flowers
Fair Isle (National Trust)
Shetland Ponies throughout the area
Fair Isle (National Trust) seabirds, flowers, cetaceans
Pool of Virkie (waders)

Archaeology
Jarlshof (operated by Historic Scotland)	Ness of Burgi 	
Old Scatness  (Amenity Trust)	St. Ninian’s Isle 	
Dalsetter, Clumlie and Levenwick Brochs		

Scenic Amenity
Beaches at Levenwick, St. Ninian’s Isle, Scousburgh Sands, Little Spiggie Beach, West Voe of Sumburgh, Quendale, Maywick, Rerwick, Grutness, Sumburgh Head, Fair Isle.

History
Croft House Museum
Betty Mouat’s Cottage
George Waterston Memorial Museum, Fair Isle
Quendale Mill

Angling
Spiggie Loch angling is operated by the Shetland Angling Association 	
Sea Fishing can be arranged through the Ness Boating Club and by arrangement in Fair Isle.

Camping
Levenwick Campsite is operated by Levenwick Hall Committee.
Betty Mouat’s Cottage (camping Böd) is operated by the Shetland Amenity Trust.

Accommodation
There is a range of  self-catering accommodation and bed and breakfast accommodation available which is usually advertised for rent through local shops, airport notice boards etc. and though the Shetland Times newspaper.
(see appendix  2 for further details)
1.8	Business
Knitwear/Craft Manufacture 
There are a number of small knitwear and craft producers in the area.  Crafts include, strawback chairs, spinning wheels, traditional model boats, sheepskin rugs, stained glass, boat building, poker work, felt making, locker hooking, violin making and kishie (straw basket) making.  Fair Isle knitwear is world-renowned and has its own distinctive trademark.  Fair Isle Crafts display crafts and give demonstrations once a week.  A list of craft producers in the area can be found in Appendix 2. 

Agriculture
Dunrossness has some of the finest agricultural land in Shetland.  Agriculture development includes dairy units, production of vegetables, beef and lamb production.  There is also a slaughterhouse facility at Boddam.

Airport and Related services
The airport is the biggest employer in the area.  Airport related employers include security staff, cleaning staff, Air Traffic Control Staff, shop and catering staff, airline staff, handling staff, airport management, fuel suppliers and maintenance staff.  140 staff were employed at the airport at December 1999.

Services
Most services are individual or two-man businesses, with the exception of a few which have airport business as well as providing a service to the public.
2	
The Questionnaire Results.

Note:  Many respondents didn’t complete all sections of questionnaire, figures will not always add up.   535 Questionnaires were distributed and 200 returned.
2.1	Household Questionnaire
2.1.1	SECTION ONE : POPULATION
Question 1.   Where do you live in Dunrossness?
The number of households who responded in each area were as follows:
Fair Isle	  9	
Virkie	64	
Bigton	35	
Levenwick	24	
Boddam	  9	
Quendale	20	
Exnaboe	  8	
Scousburgh	30	

Question 2.  How many people live in your household?
Persons	Households	
1 	52	
2 	94	
3 	33	
4 	30	
5 	14	
6 	4	

7 	2	

Comment: The mean number of people living in the households which responded is 2.48.  The Shetland average is 2.6. (Policy Division SIC)

Question 3.  What are their ages? 
 5 and under	38	
 6 –11 years	70	
12 – 16 years	32	
17 – 25 years	37	
26 – 40 years	121	
41 – 55 years	121	
56 – 65 years	58	
66 + years	86	

Question 4.   How long have you lived in Dunrossness? 

under 1 year	6	
1 – 2 yrs	21	
3 – 5 yrs	16	
6 – 10 yrs	38	
26 years +	88	

Question 5.  Does your household depend on the Airport for its income?
none of its income	158	
up to 50% of its income      	 20	

50 – 100% of its income	 39	

2.1.2	
SECTION TWO  - TRANSPORT AND SERVICES

Question 1.   How far do you travel to work?

Distance	Responses	
under 2 miles	 1	
2 – 10 miles	 6	
11 – 25 miles	18	
26 plus miles	38	
Comment:  A high percentage of respondents indicated that they travelled 26 plus miles to work indicating that Dunrossness is very much a commuter belt for Lerwick.   It also indicates that people think that Lerwick is further than it really is!

Question 2.   How do you travel to work?

own car	120	
bus	 16	
walk	 10	
lift in a car	 11	
taxi	  2	
motorbike	  1	
bicycle	  3	
other	  8	
Comment: Own car is the most convenient method of getting to work for most people.  The comments received about bus service included many saying that the schedule wasn’t convenient for their working hours.  The service is only convenient for employees working from 9 to 5.  Others include those who travel by air to work.

Question 3.   Does anyone in your household use public transport?

129 said yes and 93 said no.

How frequently?	Responses	
daily	18	
weekly	28	
Occasionally	82	
never	34	

Question 4.   Are you satisfied with the service provided?

107 said yes and 47 said no.  

Comment: The comments, which kept arising about the service, were:

•	buses unsuitable for route
•	not enough bus services
•	no feeder service round Dalsetter/Clumlie loop
•	that some people who completed the questionnaire were not aware of the extra service at 9 p.m. which was funded by the Scottish Office

Question 5.   How many cars does your household have? 
0 cars:	27	
1 car	92	
2 cars	83	
3 cars:	16	

4 cars:	2	

2.1.3	SECTION THREE – LEISURE RECREATION AND VOLUNTARY ACTIVITIES

Question 1.   Are you or any members of your household engaged in voluntary work?
89 said yes and 130 said no

Locality of Voluntary Work	Number of Responses	
Dunrossness 	47	
Shetland	30	
Nationally	7	

What do you do?	Responses	
help at a youth club 	6	
on a committee	58	
organise a club	16	
other	4	

Question 2.   Is there a need for an Organisation to co-ordinate volunteers to help with baby-sitting, gardening for the disabled etc?

69 households said yes and 59 said no
Would you take part in such an organisation?
30 said yes and 103 said no.

Question 3.  Which activities if any, do members of your household take part in?

Church Activities	52	
Sports Groups	51	
Boating Club	43	
Uniformed Youth Groups	32	
Charitable Activities	32	
Night Classes	29	
Youth Clubs	28	
SWRI	24	
History Groups	21	
Hall Committees	21	
Music Groups	21	
Under Five Groups	17	
Drama	12	
Inter Church Day Care	9	
School Board	6	
Other	22	

Question 4. Community Council
The Community Council meets monthly in the Dunrossness Primary School.  It is composed of 12 Community Councillors who represent wards according to population and 2 Shetland Islands Council Councillors representing the Dunrossness South and Dunrossness North and Sandwick Wards.
a) Do you know who your Community Council representatives are?
149 said yes and 68 said no
b) Are they in touch with local issues?
144 said yes and 26 said no
c) Have you read the Community Council newsletter?
138 said yes and 73 said no
d) Is it worth continuing?
143 said yes and 14 no
e)  Are you aware of Community Council grant schemes?
61 said yes and 146  said no.

Question 5.  In which ways could places of interest be promoted?  Do you have any suggestions for attractions?
Comment: Responses to this question are contained in Appendix 6.  The main suggestions are to promote places of interest by a website, promotional leaflets, interpretation boards and better signposting.

Question 6.   Community Minibus
The Shetland Islands Council provides a Community Minibus in the South Mainland.  The minibus is based at Sandwick J H School, for the use of Community Groups.  Drivers have to be registered and pass a written and practical test.  This question was included because there have been occasional requests from the public to consider re-siting the community minibus in the Dunrossness Area.   There have also been requests for a dedicated minibus for the area, however it seems unlikely that the SIC will expand its fleet of three vehicles or site two in the South Mainland.

a) Does anyone in your household use the Community Minibus?
13 said yes and 189 said no
b) Would any group you are involved in use it, if it were sited in this area?
37 said yes and 89 said no
c) Do you see a need for another community minibus in this area?
37 said yes and 89 said no
d) If yes, would you be willing to take part in an organising committee?
19 said yes and 98 said no.
e) Would you be willing to train as a Volunteer Driver?
31 said yes and 108 said no

Question 7.  SERVICES
Do you find the following services good, OK or poor? 
Public Toilets
Good	OK	Poor	
24	67	101	
Comment: Dunrossness Community Council has been aware of poor toilet provision in the area for some time and has campaigned for toilets at Scousburgh Sands beach and for better facilities at Grutness.   Additionally calls have come for facilities at Levenwick Beach.  Comments about toilet provision from the survey are included in Appendix 
Policing
Good	Ok	Poor	
88	86	10	
Comment: The Dunrossness Police Station has been operating as a one-man station since 1998. At present the sole police officer is routinely called to Lerwick.

Telephone Services
Good	OK	Poor	
76	96	31	
Comment: BT are currently upgrading facilities in the area.  It is hoped that this will enable some customers to have better reception.  There is no ISDN provision in the area.
Play Parks
Good	OK	Poor	
24	65	69	

Comment:  Because of the scattered nature of settlement in the area, play park provision is patchy.  Bigton and Scatness are currently campaigning for facilities in their areas.

Postal Services
Good	OK	Poor	
125	69	17	

Child Care Provision
Good	OK	Poor	
20	45	36	

Comment:  A number of respondents indicated the need for more child minders.

Library Vans
Good	OK	Poor	
96	79	9	

School Provision
Good	OK	Poor	
124	28	3	
Comment: Dunrossness Primary School serves the whole Dunrossness mainland area and Fair Isle serves Fair Isle. Sandwick J H School serves the South Mainland area from Cunningsburgh to Virkie.  Fair Isle pupils attend Anderson High School in Lerwick after Primary school. School Roll Figures are as follows:

Dunrossness Primary School Roll	
1971	1976	1981	1991	1998	Jan 2000	
123	152	209	146	168	155	
Fair Isle Primary School Roll	
1971	1976	1981	1991	1998	Jan 2000	
3	9	11	8	7	13	

Refuse Collection
Good	OK	Poor	
160	50	6	
Comment: There is a high level of customer satisfaction with this service.

Bus Shelters
Good	OK	Poor	
80	81	32	
Comment: Passengers using buses often have to wait in very exposed areas.  The Shetland Islands Council Policy is to provide shelters when a specific level of use is attained.  Unfortunately due to the sparse, scattered population in many rural areas this is difficult to achieve.  

After School Care
Good	OK	Poor	
7	39	60	
Comment: There are no after school facilities in the area. The questionnaire indicated a need for such provision.

Skip Provision
Good	OK	Poor	
98	78	39	
Comment: The Community Council administers Skip provision with funding from the Shetland Islands Council.  There is a rota of 28 skip sites in Dunrossness.  Some members of the public would like more skips provided, and some would like permanent skip sites.  

Leisure Facilities
Good	OK	Poor	
31	57	70	

Comment:  The area is well provided for in public halls, but the public now looks for leisure provision to be to the high standards provided by the Shetland Recreational Trust.  It would seem that there is a gap between expectations and provision.

Local Shops
Good	OK	Poor	
177	37	4	
Comment: Shops and Post Offices are situated in Fair Isle, Virkie, Boddam, Bigton and Levenwick.  All the shops have a post office attached.   Members of the public appreciate the convenience and hard work put in by local shopkeepers to provide a service locally.  
Ferry Provision
Good	OK	Poor	
39	66	11	
Comment: The Good Shepherd IV, operated by Shetland Islands Council, provides a 2-3 times weekly service to Fair Isle in the summer and once a week in the winter. A portacabin has now been provided as a temporary waiting room at Grutness; it is hoped that a proper waiting room with toilets will be provided within the next year or two.
Levenwick Surgery
Good	OK	Poor	
156	53	7	
Comment: There are two doctors, based at the surgery.  Extensive renovation work is being carried out to the surgery to provide further accommodation including treatment rooms.  Respondents are clearly satisfied with the service provided.

Health Visitors
Good	OK	Poor	
56	52	23	
Comment: Some respondents are unhappy that the area no longer has a dedicated Health Visitor.
Care Centre
Good	OK	Poor	
111	43	0	
Comment: Overtonlea Care Centre is operated by Shetland Welfare Trust.  It provides permanent, respite and day care for the elderly mainly from the South Mainland.  It is supported by Friends of Overtonlea.  Respondents are very satisfied with this provision.

Home Help Provision
Good	OK	Poor	
53	63	9	

Would you be willing to serve on a committee to bring about improvements in provision and develop new opportunities?
42 said yes and 137 said no.

2.1.4	SECTION 4 HEALTH & THE ENVIRONMENT
Question 1. 
Does your household use bottle banks?
151 said yes and 75 said no.
Does your household use community Skips?
214 said yes and 11 said no.
68% of households used the bottle banks and 95% used community skips

Question 2.  What are the main issues which concern you about your health? 
1.	Diet	98	
2.	Exercise	91	
3.	Heart Disease	71	
4.	Cancer	39	
5.	Asthma/Bronchitis	36	
6.	Diabetes	20	
7.	Smoking	20	
8.	Alcohol	17	
9.	Mental Health	10	
10.	Drugs	9	
11.	MS	5	
12.	HIV/Aids	3	
13.	Other	9	

Question 3.  What are the main issues which concern you about your local environment?
1.	Litter	110	
2.	Pollution	109	
3.	Sewage Disposal	97	
4.	Sustainable Fishing	95	
5.	Water Supply	83	
6.	Conservation	68	
7.	Government Legislation	59	
8.	Overstocking of Livestock	58	
9.	Planning Regulations	57	
10.	Recycling	55	
11.	Nuclear Waste	55	
12.	Local heritage	55	
13.	Coastal Erosion	50	
14.	Bulk Waste Disposal	42	
15.	Tourism	42	

Question 4. What Environmental Improvements would you suggest for Dunrossness.

Comments are included in Appendix 5 but the main themes are as follows:
•	better water supply and sewerage schemes needed
•	more education about litter and pollution
•	more skips
•	public toilets at the beach
2.1.5	
SECTION 5:  HOUSING
Question 1.   Why do you live in Dunrossness?
Family has always lived there	97	
Good quality environment:	75	
Commuting distance to work	40	
Retirement	35	
Couldn’t find anywhere else	11	
Holiday Home	0	
Other	14	
Question 2.  Do you own your own home?
170 said yes and 57 said no.
Question 3.   If you rent a home, who do you rent it from?
Bristow	10	
Shetland Islands Council	16	
Private Landlord	14	
Hjaltland Housing	  8	
Other	10	
76% of households who responded owned their own home:
Question 4.  Are you on a Hjaltland/SIC Waiting List?
5 said yes
If yes, how long have you been waiting?
2 replied less than six months, 1 from 7 months to 2 years and 1 over 2 years.
What size of property do you require?
1 required a 1 bedroom property 2 required a 2 bedroom property and 2 required a 4 bedroom property.

Question 5.  Is there a need for a Tenants/Residents Association in Dunrossness?
22 people replied yes and 40 responded no.  18 people said they would take part in such an Association, 50 said no.

Question 6.  Do you have any comments about housing in the area?
The main comments included concerns about house prices plummeting, need for maintenance on housing estates and need for more single person accommodation in Bigton.  See Appendix for full list of comments.
Question 7.  Do you intend to be living in Dunrossness in the next.... years?
1 year	11	
2 years	15	
5 years +	178	
Or would you like to move out of Dunrossness?
as soon as possible	6	
in the next year	12	
If you want to move out of Dunrossness where would you move?
Within Shetland	12	
Out of Shetland	22	

Question 8.   Has a member of your immediate family been prevented from or discouraged from living in Dunrossness?
17 said yes and 176 said no.
If yes was this because of lack of ....?
Suitable employment:	7	
Suitable Accommodation	4	
Housing for rent	4	
Housing for 1st time buyers	2	
Housing for elderly	0	
Potential business opportunities	0	
Other reasons	1	
Comment: The sharp rise in population between 1971 and 1991 gave rise to an increase in housing provision to accommodate airport workers.   This housing although fairly new, is now beginning to show signs of wear and need for maintenance.
2.2	
SECTION 6 EMPLOYMENT, SKILLS AND TRAINING
This Section of the Questionnaire was distributed to all adults over the age of 16 in households. 840 questionnaires were distributed and 386 were returned.

Question 1.    Are you male ? female ?
194 females responded 192 males responded
What is your age? 

	16-25 YRS	26-40 YRS	41-55 YRS	56-65 YRS	66+ YRS	
Male	11	57	62	30	32	
Female	22	50	60	30	32	

Question 2.   What is your current work situation?
	male	female	
work full time	120	61	
work part time	6	50	
in training/further education	3	11	
Unemployed	8	15	
Retired	42	37	
self employed	23	20	
Other	2	12	
Comment: Female employment: In common with national trends a higher percentage of women work part time than men.  This is because of factors which include access to Childcare, need for family care, access to training, lack of opportunity.

Question 3.  If you are in full time education do you intend to leave Shetland to pursue Further Education?
7 said yes and 4 said no.
Do you intend to pursue Further Education in Shetland?
3 said yes and 5 said no
If you leave, will you return to Shetland to look for a job?
7 said yes and 4 said no.
Question 4.   If you are self-employed what field do you work in?
agriculture	22	
craft/knitwear	9	
tourism	7	
building	7	
transport	4	
maintenance	3	
other	8	
Question 5.  If you are working who is your current employer and where do you work?
Airport
HIAL	10	
ADI	5	
Bristow	18	
OBC	4	
Sports and Leisure	8	
Air Bp	3	
BA	3	
Other	10	

Dunrossness Area
Shetland Islands Council	29	
health Sector	6	
Local shops/P O	6	
Tourism	10	
Agriculture	9	
Transport	3	
Building	2	
other	1	
Outside Dunrossness
Shetland Islands Council	37	
Health sector	17	
Shops PO	11	
Tourism	4	
Agriculture	0	
Transport	12	
Building	14	
Other	35	
Question 6.   Do you feel your job is secure?
170 said yes and 87 said no.
Comment: 66% of respondents felt that their job was secure and 34% felt that it was not.  Not only airport workers were concerned about their job security.  Those feeling insecure included SIC, Health Board and workers from other sectors.
If you don’t feel your job is secure are you currently seeking work?
In Shetland	23	
Outwith Shetland	13	
in Dunrossness	14	

If there were suitable work in Shetland, would you wish to stay?
in Dunrossness	55	
in Shetland	27	

Question 7.   If you would consider re-training, what would you be interested in?
Computer skills	48	
Business studies	23	
Driving	21	
OU degree/courses	18	
Teleworking skills	15	
Health/Care sector	15	
Catering hospitality	9	
Agriculture training	8	
tourist guide	7	
knitwear/crafts	3	
Learning a trade	13	
others	3	
Question 8.   Have you considered setting up a business in Dunrossness?
43 said yes and 206 said no
If yes, would you consider it now or in the near future?
24 said yes and 72 said no.
Have you ever been self employed?
62 said yes and 177 said no
Have you consulted Shetland Islands Council or Shetland Enterprise about a business idea?
33 said yes and 183 said no
Were you happy with their response?
18 said yes and 11 said no
Question 9. Are there opportunities in this area that you feel have not yet been realised? 
A list of these is attached in Appendix 3.

Question 10.  Which of the following skills have you gained through work, hobbies or interests?   Indicate which you would like to be re-trained or trained in?

Existing Skills					Would Like to Train/Retrain in these skills
Maintenance & repair				Maintenance & repair	
Gardening		141	 			0
Decorating		137				6
Woodwork / joinery		83 				8
Car Maintenance		83				10
building			73		 		6
electrical work		59		 		4
metalwork/welding		51				12
plumbing			48				2
electrical work		59				4
plastering			41				3
furniture repair		32				4
tool/machine repair		30				1
Organisational Skills
Writing reports/letters	130				5
Organising meetings  	86				2
Taking minutes	  	85				2
book keeping		78				13
Chairing meetings		68		  		2
fundraising		65		  		2
IT Skills
Word processing		130	  			13
Spreadsheets		104				16
Data base administration	76				14
Designing leaflets		48		 		6
desktop publishing		41				18		
Website design		17		 	16
Services
Existing Skills					Would Like to Train/Retrain in these skills
Cooking			131			1	
First Aid			106			14
Caring for children		98			1
Cleaning			82			0
Food Hygiene		57			5
Shop Keeping		43			1
Dress Making		31			0
Caring for sick/elderly	30			1
Welcome Host		28			1
Hairdressing		15			3
Agriculture and Aquaculture
Tractor Driving	 	70			4
Fencing			58			6
Animal Husbandry		47			3
Spraying			4			4
Seamanship		39			2
Boat Building		11			2
Sea Fishing		23			2
Seamanship		39			2
Fish Smoking		2			2
Net repair/creel making	10			1
Fish Farming		7			2
Arts and Crafts
Photography		76			1
hand knitting		70			1
making crafts 	                 47	            		1      
Machine knitting		 31			1
drawing/painting		 38			2
Driving
Fork Lift			47			11
Digger			29			5
HGV licence		19	  		5
PSV licence		7			7

Existing Skills					Would Like to Train/Retrain in these skills
Miscellaneous
Training others		51			2
Speaking a language	44			9
Marketing			23			6
Tourist Guide		14			4
Sport Coaching		13			6
Life Guard		11			4
Comment:49 respondents said that they had experience of training others.  This seems like a high percentage of the survey total.
Question 11.  Do you think there is a need for a training group locally?
162 said yes  and 75 said no (the rest didn’t respond).
Comment: The South Mainland Training Group pointed out that they provided a wide range of agricultural based training courses.
Would you take part in a local training group?
88 said yes and 137 said no.
Question 12.  Do you have the following qualifications?
O / standard grades	159	
Highers/A levels	86	
Scotvec certificates	57	
Degree	53	
Post Graduate Certificate/Degree	38	
SVQ Certificates	29	
HNC	20	
HND	14	
Other qualifications	44	

2.3	Young Peoples’ Questionnaire
These questionnaires were distributed by the Sandwick Junior High School Guidance Staff and the Anderson High School Guidance Staff; 51 returns were made.
Question 1. How old are you?  
11 years	1	
12 years	18	
13 years	5	
14 years	10	
15 years	15	
Male:  23  Female:  24
Do you have any difficulty in meeting up with friends to socialise?
31 said yes and 18 said no.
If yes, why?
23 said transport was the main problem.
18 said there was nowhere to meet.
Question 2. Do you take part in any of these activities?
Youth Clubs	32	
Sports Groups	19	
Drama	10	
Uniformed Groups	4	
Clubs after school	5	
Church Groups	1	
Anything Else?
Pool at the Ness Boating Club:  1

Question 3.  Are there activities or facilities you would like to see for your age group in the area?
Basketball:	1	cinema	5	
bus stop	1	more swings/seesaws	3	
More discos:  	7	more meeting places	2	
Playpark	4	pool	2	
More entertainment	3	trampoline club	1	
More buses	1	ice rink	1	

Question 4.  If there is any club or activity you would like to see set up please outline….
Snooker/pool club	3	computer club	1	
Access to bowling alley	4	dance club	1	

Question 5.  Would you be willing to help set it up?
11 said yes and 12 said no.
Question 6.  Would you know who to contact to help you set it up?
5 said yes and 37 said no
Question 7.  Is there any ‘adult’ group or club you would like to join or are a member of?  If yes, what is the group or club?
2 are members of the Ness Boating Club and one would like to join a snooker team.
If you would like to join, but haven’t is this because
a)	you think it is only for adults
b)	you can’t get transport to the club?
c)	any other reason?

4 folk felt that the clubs were only for adults and 3 had transport problems.

Question 8.  How do you travel when you want to get out?
Bus	35	
Walk	28	
By Car (parents)	41	
Taxi	7	
Bike	20	
A Lift	23	
Question 9.  If you rely on your parents for transport, do you feel you get enough support from them?
32 said yes and 12 said no
Question 10.  Is the bus service ok for you?
25 said yes and 20 said no
If Not can you comment?
1 person said not enough buses at night
4 said that there weren’t enough feeder services to Bigton
2 said that there were no feeder services to Dalsetter
7 said that there were not enough bus stops
1 said that the bus takes too long
Question 11.  Do you wish to remain in Dunrossness when you leave school?
18 said yes and 23 said no
Will you leave Shetland for further education or to get a job?
40 said they would leave to get a job or go to college and only 4 said they would not
Do you think you will come back to Shetland?
42 would come back to Shetland 6 said they would not.
Would you want to stay in Shetland so long as there is work?
35 wanted to stay in Shetland as long as there is work and 13 said they didn’t

Question 12.  What do you like about living in Dunrossness?
spacious:	3	
safe	7	
near airport	3	
nice beaches	4	
friendly	6	
quiet	9	
nice place to live	3	
not a lot of cars	2	
friends live here	6	
good scenery	2	
drug free	1	
violence free	1	
What do you dislike about living in Dunrossness?
not enough to do	26	
Windybraes	2	
no youth things	3	
no discos	2	
cost of taxis	2	
too far from friends	2	

Question 13.  What is important in your life?
Can you rate 1 – 10 on a scale where 1 means not at all important, 5 means it matters but is not a great concern and 10 means it is very important?
Rating	1	2	3	4	5	6	7	8 	9	10	
Alcohol	18	7	3	4	4	0	1	2	0	9	
Money	0	0	0	1	4	1	3	9	5	26	
Heatlh	1	0	0	0	4	3	2	3	9	30	
Getting a Job	1	1	0	1	4	1	2	7	6	26	
Diet	6	2	3	2	14	3	8	5	2	7	
Environment	4	1	3	2	11	6	6	4	7	12	
Relationships with girl or boyfriend	2	1	0	2	8	7	8	6	4	19	
Relationships with friends	0
	0	1	0	5	4	5	6	10	20	
Leaving Home	4	0	5	2	13	3	5	5	1	10	
Drugs	38	2	2	0	0	0	0	0	1	2	
Education	1	0	0	0	1	0	0	7	10	29	
Exams	1	0	2	0	2	0	0	3	6	33	
Sex/Pregnancy	15	3	3	0	8	3	2	4	4	7	
Crime	24	2	6	3	3	2	2	3	1	4	
Relationships with parents	2	0	0	1	7	0	1	10	6	20	
Violence/Bullying	28	1	1	1	6	3	1	1	1	6	

In the above bar graph, responses were weighted and totalled for each item of concern (e.g. Alcohol).  The graph shows the overall level of concern of the entire population for each item and should be used only as a rough guide.

Question 14.  Do you have enough information on issues you are concerned about?  
32 said yes and 9 said no
Who do you discuss these issues with?
Your friends	43	
Social Worker	1	
Your Parents	30	
Youth Workers	3	
Teachers	7	
Other	7	
Would you like someone to discuss these issues with?
9 said yes ; 33 said no and 4 said maybe
Question 15.  Are you aware that you can attend Community Council meetings
19 said yes and 26 said no
Would you be willing to talk to the Community Council about issues affecting young people?
10 said yes and 35 said no

2.4	Business Questionnaire
75 Questionnaires were distributed to all known businesses in Dunrossness.   33  were returned.  The following are the results.
2.4.1	SECTION 1 BUSINESS INFORMATION
Question 1.  How long has your business been established?
Less than one year:	4	
6 – 10 years	7	
More than 10 years	19	
Question 2.  What best describes the business you are engaged in?
Agriculture	3	
Transport	5	
Retailing	3	
Manufacturing	2	
Construction	4	
Training	1	
Hotel/B & B	4	
Airport services	6	
Others included electrical and mechanical maintenance, meteorological services, electricity generation, Agricultural contracting, violin making and repair, wildlife tourism.
Question 3.  If you wish to give the name of your business, please do so here.
20 out of 31 responses identified themselves
Question 4.  Does your business provide a service:
In Dunrossness Only:	4	
Shetland-wide	21	
outside Dunrossness	5	

Question 5.  Is your business?
Entirely locally owned and run:	16	
Partly locally owned and run	1	
Externally owned and run	6	

Question 6.  What are the benefits to being located in Dunrossness?
Local to employees:	5	
Airport	11	
Friendly community	1	
Close to supplies and services	2	
Close to wildlife/historic sites	5	
Isolated yet prosperous catchment area	1	

Question 7.  What supplies do you purchase in Dunrossness?
Petrol	15	
Tools/hardware	2	
Taxis	1	
Timber/building materials	2	
Hotel accommodation	1	
Consumables	6	
Agricultural supplies	2	
Garage services	4	
Printing/design	2	
Worker	2	
Local halls used for courses	1	
Fencing materials	2	
Groceries	2	
None	1	

Question 8.  Can you indicate what percentage of your expenditure goes on goods or services bought in Dunrossness?
Minimal	6	
Under 10%	6	
About 10%	2	
15-20%	1	
20-25%	1	
60%	1	
75%	1	
2.4.2	SECTION 2 – EMPLOYMENT
Question 1.  Do you have any employees (please enter number in each category)
Permanent part time	87	
Permanent full time	105	
Seasonal part time	42	
Seasonal full time	7	
Sole employees	9	

Question 2.  Does your business recruit employees solely in Shetland?
20 replied yes and 3 replied no
If not, can you explain?
Comments included that specialist instructors had to be brought up from south, accommodation dictates who is available for employment in Fair Isle and that skilled staff are not available locally.
2.4.3	
SECTION 3 – BUSINESS PROSPECTS & DEVELOPMENT
Question 1.  Do you expect to employ the same, more or fewer employees in one year’s time?
20 said the same, 3 said more and 8 said fewer.
Question 2.  If there are prospects for expansion or diversification in your business, can you explain?
Two businesses reported that their businesses were expanding steadily.  Businesses servicing the airport said ‘we can only expand at other business’s loss, our overall business is going down sharply due to move to Scatsta’ an agricultural business was looking for other prospects.  One business was looking toward diversification to the Scottish Mainland.
Question 3.  Please Indicate to what extent you see the following as a threat to your business in Dunrossness in the future?
	major threat	threat	no threat	
downturn in population	2	17	3	
general economic downturn	6	19	1	
Government regulations/legislation 	2	10	13	
cost of internal transport and fuel	4	18	6	
cost of external transport and freight	8	17	4	
local competition	0	7	20	
external competition	3	8	15	
downturn at airport	12	9	9	
downturn in livestock prices	5	4	17	

From the above we can see that the major threats Dunrossness businesses are facing are the down turn at the airport and the cost of external transport and freight.   A general economic decline, internal transport costs and de-population are also seen as threats.  However local and external competition, government legislation and regulations and livestock prices are not seen as a significant threat by many businesses.	

Question 4.  Have any major investments been made in your business in the past: 
12 months	8	
1 – 3 years	11	
Not for past 3 years: 	8	
Please give a brief description of these investments,
Investments ranged from an electrical generator, minibus and other vehicles, computers and IT equipment, new bathroom and shower for a Bed and Breakfast establishment, new machinery, new workshop, refurbishment of generation scheme, new machinery, to building new premises.
Question 5.  Do you propose to make any investments into the business in the next…
12 months	5	
1 – 3 years	8	
No plans	15	
Can you explain?
Three businesses had plans for new vehicles, one for upgrading of computer equipment, two for replacing items through wear and tear, one for a workshop and one to upgrade rooms and public areas.
Question 6.  Are you aware of grants and advice available from
Shetland Enterprise 		  23 said yes and  6 said no
Development Department, SIC	  18 said yes and  7 said no
Would you like more information from?
Shetland Enterprise		9 replied yes
SIC Development Dept.	9 replied yes
Would you wish to meet with area Development Officer?
10 businesses replied they would.

Question 7.  Have you ever applied for financial assistance from Shetland Enterprise to develop your business?
15 said yes and 16 said no
Were you satisfied with the advice received?
14 said yes.  There were no negative replies
Question 8.  Have you ever applied to the SIC Development Department for financial assistance to develop your business?
15 said yes and 12-said no
Were you satisfied?
11 said yes and 1 said no.
If not can you explain?
One business had wanted to expand its Bed and Breakfast but was told that there was not enough demand in the area.
Question 9.  Have you any suggestions to make as to how your business can be helped to prosper in Dunrossness?
Suggestions included
•	reducing transport costs (2)
•	 maintenance of transport links
•	reduced freight costs between Aberdeen and Shetland
•	increase population – provide more housing
•	provide affordable childcare
•	paid leave for training
•	creating better slaughtering facilities and markets for sheep
•	assistance with diversification in future
•	SIC should wake up to economic benefits of Sumburgh airport
•	airport has to be maintained and landing aids improved
•	runway should be extended to take larger aircraft
•	close Scatsta
•	total reorganisation of Shetland Tourism – improve advertising
•	prevent HIAL from eroding airport amenities
•	negotiation of more sensible pricing by HIAL  (2)
•	retain current opening hours at airport and 7 day operations
•	encourage new businesses to use Sumburgh Airport
•	reduce freight costs between Lerwick and Grutness
•	support to be able to provide training
•	reduction in air fares
•	helicopters need to be based at Sumburgh 

Question 10.  What developments would you like to see in Dunrossness to improve Business Opportunities?
•	more advice to local businesses
•	better freight service to Grutness from Lerwick
•	local directory of services in Dunrossness (many people are unaware of what services are available locally)
•	more jobs
•	more housing 
•	development of runways at Sumburgh
•	encourage growth of industrial estate
•	expand services and suppliers locally
•	SIC should use empty offices at Sumburgh Airport (e.g. Finance)
•	Childcare facilities for working parents
•	tourist board only promotes Lerwick area need more local promotion
•	realistic long term transport policy for SIC to encourage and sustain activity at the airport
•	Tourist visitor centres
•	encouragement of local craft manufacturing
•	Sumburgh must remain Shetland’s main airport
•	reduced BA fares
•	there must be a big effort to keep the airport open
•	would like to see a working croft and township developed in Dunrossness

2.4.4	SECTION 4  TRAINING
Question 1.  If you are the sole person employed in your business, have you undertaken any training in…
Currently training	1	
The past 6 months	4	
7 – 12 months	1	
Past 5 years	2	
What was the training for?
Training undertaken included Internet, computer, IT for Tourism, Planning Supervision, Fire and Safety, Food Hygiene and OU.

Question 2.  If your business has employees, have you provided any training for them?
Currently providing training	1	
Past 6 months	7	
7 – 12 months	6	
Past 5 years	5	
Training undertaken included PCU Training, Fire and Safety, Health and Hygiene, First Aid, Health and Safety, Welcome Host, Agricultural training courses, maintenance of generating system, tour guide, forklift operator’s course, aviation security and local equipment handling.

Question 3.  If you haven’t provided training, or undertaken training yourself, can you say why this is?
Not necessary	5	
Cost	2	
Time	4	
No suitable courses	3	
Not available locally	2	
Any other reason?  Fair Isle businesses commented that even local meetings require overnight accommodation and airfare.

Question 4.  Have you any comments to make about training and training facilities?
•	Shetland doesn’t offer training in disciplines which would enhance our business
•	having visited Mossbank and Firth Community House, I would love to see something similar in Dunrossness
•	there would be better uptake in locally held courses and easier accessibility
•	training at present either held in Lerwick or designed for large businesses
•	expensive
•	I’d like to provide training for someone with a view to providing employment but don’t have time
•	have facilities and ability to train others, but unable to find time
•	Good range of courses available at Shetland College and through Support Training.
3	
Discussion.
3.1	Economic Development 
Dunrossness Community Council believes that sustainable development must come from within the community.  The Shetland Islands Council and Shetland Enterprise have given assurances that they will look favourably on applications for grant assistance to new businesses and to develop established businesses in Dunrossness.  However, the community will need to think seriously about how it can develop its own opportunities.  In November 1999 a group was set up to promote development in the Ness.  The group, Ness 2000, consists of members and officials from the Shetland Islands Council, Shetland Enterprise, Highlands and Islands Airports Ltd. and Dunrossness Community Council and most importantly members of the community.  The aim of the group is to work together with the community to develop opportunities for the benefit of Dunrossness residents.  The group aims to hold a conference in the spring of 2000 to draw the community together to work out how to address the concerns expressed in the Community Profile.  The Community Council fully supports this initiative and will take an active part in working with other members of the group and the public to facilitate development in the area.

Recommendations:  
•	that the Community Council  works in partnership with Ness 2000 to hold a conference in spring 2000 to bring together the community to consider how to address and develop issues highlighted in the Profile as being of concern to the Dunrossness Community.
•	that the Community Council  requests the Development Department and Shetland Enterprise to hold business surgeries in Dunrossness on a regular basis, and asks that they consider appointing a Development worker to be stationed in the area at least on a part-time basis.  
•	that the Community Council  requests Shetland Enterprise/Development Department to hold local seminars on starting a new business as held in Unst.

3.2	
Business Opportunities
3.2.1	Inward Investment 
Our prospects of attracting inward investment should be discussed further with development agencies and will be addressed by the Ness 2000 Group.  We have a high number of residents with competency in computers and a large number of residents who want to take up computer training.  Shetland has very good standards of general education.  Could a small ‘Call Centre’ be accommodated at Sumburgh Airport?  Is there any hope of attracting another Oil Company to use Sumburgh Airport?  Could some SIC services be re-located to the area? 
Recommendations:
•	that the Community Council request that the feasibility of attracting a small Call Centre to the area be investigated by Shetland Enterprise the SIC and the Ness 2000 Group.
•	that Sumburgh Airport management be supported in their quest to attract new business to the airport.
•	that the Community Council asks the SIC to consider if some services could be re-located to the area e.g. the remit of Community Offices could be widened to provide a one-stop SIC information and advice centre to the Community. 
•	that the Community Council requests HIAL and the development agencies to carry out a feasibility study into alternative uses for part of Wilsness Terminal.

3.2.2	Home grown businesses   
Dunrossness has a limited range of small businesses, mainly in the fields of tourism, craft and knitwear production, agriculture and services 
Tourism:
Dunrossness has some of the most visited sites in Shetland: Sumburgh Head, St. Ninian’s Isle and Old Scatness/Jarlshof and has many attractions for the naturalist.  There are few indoor facilities for visitors when they are in the area. Sumburgh Hotel and Spiggie Hotel provide meals, snacks, coffees and teas.  The Quendale Mill also provides ‘add-on’ facilities for visitors such as goods for sale and a small café.  But some of the most visited sites do not capitalise on the numbers of tourists visiting (albeit in many instances very briefly) e.g. Sumburgh Head (RSPB nature reserve) has no warden, no shop to sell souvenirs or café to get refreshments despite very high visitor numbers.  Old Scatness has a very modest shop but does not charge entry (Amenity Trust Policy) although the Trust has plans for a Visitor Centre.  There are plans to develop visitor services at Jarlshof.  
Visitors to the area need outlets to spend money, they want to buy crafts and souvenirs.  They need refreshments and toilet facilities.  A Visitor centre would enable busloads of tourists to put some money into the local economy when they visit.
Solutions need to be found to extending the tourist season.  A limited tourist season means that occupancy levels over the year are low, although they can be very high during the summer months.  This factor has acted as a deterrent to the development of hotel/guesthouse/bed and breakfast accommodation.
Consideration could be given to programmes of specialist breaks/ study groups, hand and machine knitting, archaeology, dry-stane dyke building, crofting, Shetland fiddle music, geology, Shetland dance etc. etc. at times outwith the main tourist season.  There is also scope for the development of eco-tourism e.g. cetacean trips, bird watching, and botany study.
Craft and Knitwear Production
Crafts and knitwear could possibly be marketed more strongly at various outlets in the area. Consideration should be given to the development of craft and knitwear workshops for tourists.  One knitwear producer in the area markets on the Internet as well as by conventional methods.  This could also be developed for marketing other crafts.  There are many small craft producers in Dunrossness and particularly on Fair Isle.  Fair Isle capitalises on its tourist visitors by having exhibitions and demonstrations.  The rest of Dunrossness could benefit from doing the same.
Agriculture:
Dunrossness has the finest agricultural land in Shetland.  There is also a slaughterhouse situated at Boddam.   However agriculture has had diminishing returns over the past few years.  There are currently marketing initiatives being initiated by Shetland Agricultural Association, including marketing over the Internet and direct to the customer on the mainland.  It is hoped that these initiatives are successful and bring realistic returns to crofters and farmers presently being paid very low prices.  Consideration could be given to agri-tourism.

Entrepreneurship:
24 respondents to the questionnaire indicated that they would consider now, or in the near future, setting up a business in Dunrossness.  This figure indicates that there are ideas for developing business opportunities in the area.
Of the 39 people in the main questionnaire who said they had consulted Shetland Enterprise or the SIC Development Department about a business idea 18 were satisfied with the response, but 11 were not.   When asked to explain responses included that ‘they weren’t interested in small one person businesses’ ‘could not give me basic advice needed to set up a one-man business’ and ‘whole attitude generally unhelpful’.
Perhaps if Development Officers/Small Business Advisors got out more into the Community and held business surgeries in the community, they would be less intimidating to many small businesses which need a lot of ‘hand-holding’ in order to get established.
Recommendations:
•	that the Community Council supports local initiatives to develop opportunities in the area.
•	that the Community Council supports the provision of training and workshops to enable businesses to become more viable.
•	that the Community Council requests development agencies to develop or to pilot small business surgeries in the community.
•	that the Community Council requests the Craft Association and other appropriate bodies to investigate and research marketing opportunities.
•	that the Community Council takes an active interest in the provision of a Visitor Centre at Scatness.
•	that the Community Council supports initiatives which will result in the creation of jobs in the area.

3.3	
Population 
Shetland’s population is now in decline.  Most communities in Shetland, with the exception of those areas within easy reach of Lerwick will experience a decline in population, so it is unlikely that Dunrossness, in the present circumstances will escape this decline.
There was a sharp rise in the Dunrossness population between 1971 and 1991.  Only two other areas in Shetland experienced such a dramatic rise. Quarff/Gulberwick saw major development of new housing as land was available for building new houses to serve Lerwick commuters and the population rise in Delting/Nesting was due to the building and operation of the Sullom Voe Oil Terminal.

Population 
Area	1971	1981	1991	
Bigton Junction/South	848	1347	1519	
Fair Isle	65	69	68	
Quarff/Gulberwick	171	579	400	
Delting/Nesting	1054	2719	2491	
Source Shetland in Statistics 1998

Whilst the rise in Dunrossness population was as a result of a rise in employment at Sumburgh Airport, it was also due to other factors such as better roads enabling commuters to travel to Lerwick in much less time.
Employment declined rapidly at Sumburgh Airport from 650 in 1981 to 296 in 1991, however the population continued to rise in the area.  In other words the population must have either been replaced by incoming families who had jobs elsewhere or those losing their jobs at the airport must have remained in the area but found jobs elsewhere.   
Much of the population commutes out of the area for work.  It is feared that with Shell’s relocation, job losses will mean that more people will seek work out of the area.  The decline in population could be minimised if new jobs are created and if those in employment are ‘secure’ in their jobs. As well as those working at the airport, a significant proportion of respondents who are not employed at the airport did not feel secure in their jobs including teachers, health workers, crofters and builders.   There is now anecdotal evidence in the community that outgoing families are being replaced by retired people coming into the area.  The area may experience a shift in population and may need to address the resulting demands on different services.

What could decline in population mean for area?
•	Over provision of housing.  Agencies that rent houses will find it difficult to let housing stock.
•	Private housing prices will fall.
•	The school roll could decrease to the level that will mean combined classes and fewer teachers.   
•	Overprovision of under five pre-school places: Fewer children could possibly mean that the playgroup will be less viable.
•	Local businesses e.g. shops, transport operators, could see downturn in turnover
•	If the population goes down, use of transport services could decline and provision be cut.
•	Volunteer fatigue: If most of the population is commuting to work links with the community may be lessened (e.g. they are less likely to use the rural shops). This coupled with the fact that the population will be smaller will inevitably mean that some groups will find it difficult to sustain clubs.
Recommendations:  
•	that the Community Council continues to support voluntary groups in order to strengthen the sense of Community in the area.
•	that the Community Council monitors transport provision to ensure that the maximum optimum level of service is provided.

3.4	Skills and Training Needs 
By far the greatest demand for skills retraining indicated in the profile questionnaire was for computer skills, followed by business studies.  However it is also clear that a very large number of people have IT skills with 130 having experience of word processing and 104 of spreadsheets and even 17 of website design.
One problem with the delivery of computer training locally is the lack of equipment in the area.  Appropriate equipment is needed to deliver training.  Consideration is being given by the SIC to forming a Community Learning Strategy.  Dunrossness will, as part of the overall strategy, be a pilot area for the development of a Community Learning Plan during the year 2000.  Adult Learners, training providers and other agencies including the Community Council and Ness 2000 will be involved in identifying training needs and planning provision for the future.  
162 respondents to the Employment and Training Questionnaire thought there was a need for a training group locally.
The South Shetland Training Group provides agriculture training however the group also carries out other training including computer training.  Apart from this provision very little training is done locally.  88 people indicated that they would take part in a training group if one were to be formed.
The Community Council took part in an Adult Learning and Education Open Day organised by the Community Work Division of the Shetland Islands Council at the Airport in May 99.  Community Councillors have indicated that they would like to take an active part in the formation of an Adult Learning Group in the area.  The survey also indicated that a high proportion of respondents had experience of being trainers.  It would make sense to use this resource locally.  Research is also needed into the opportunities in Shetland for trained people in various sectors. 

Recommendations: 
•	that the Community Council support and take an active part in the development of an Adult Learning Group and the Community Learning Plan for Dunrossness
•	that the Community Council supports initiatives to bring training facilities to Dunrossness.

3.5	Housing
The average size of household in the questionnaires returned was 2.48.  The average in Shetland is 2.6.  In keeping with national trends the average size of household is going down.  This means greater demand for housing throughout Shetland.  The demand for housing will probably go down at a lesser rate than that of the population because household sizes are reducing.  It is worrying to see the value in private houses going down in the area and the low demand for houses at the present time. We have a high quality of housing stock.  Only 1.8% of the area’s total housing stock was considered below ‘Tolerable Standard’ in 1997. (source: SIC Finance and Housing Department)

Households 
Type	Number	Percentage of Total	
Owner Occupied	340	64%	
Council Rented	36	7%	
Housing Association	63	12%	
Tied	44	8%	
Private Rented	52	10%	
Source: 1991 Census
58% of houses are valued in Council Band A; 33% are Council bands B & C.
The Council Housing Stock at July 97 was as follows:	5 apart	4 apart	3 apart	2 apart	1 apart	
SIC	2	22	1	7		
SIC Employee		5		4		
Sheltered			4	7		
Source:  SIC Finance and Housing Department

Recommendations:
•	that the Community Council monitors the housing situation and works in partnership with local agencies to ensure that housing is well maintained and occupied.
•	that the Community Council supports the setting up of a Tenants/Residents Association if members of the Community wish to set one up.

3.6	
Services
The area is well served by general merchants and post offices despite the closure of a shop and post office a few years ago in Scousburgh.  There are also garage services, a petrol station, a butcher, hairdresser, off licence, gardening and gift shop and hardware shop.  There are self-employed tradesmen and small building firms in the area.  There are no significant gaps in provision apart from the tourist related gaps already identified.
Respondents indicated that they were very satisfied with the following services:
Local shops and post offices
Refuse collection
Levenwick surgery
School Provision
Overtonlea Care Centre
Postal services
Library vans

On the whole they were satisfied with the following services:
Police
Skip provision
Bus shelters
Telephone services
Home help provision
Health visitors
Ferry services

However respondents were mainly dissatisfied with the following services:
Child care provision
Play park provision
Leisure facilities
After school provision
Public toilet provision
3.6.1	Child Care Provision:
There are no crèche facilities in the area.  Young mothers can be very isolated in Dunrossness, especially if they have no transport.  There are 4 registered childminders in Dunrossness.  The SIC provides nursery education for 3 – 5 year olds either morning or afternoons and there is a Playgroup for 2 ½ to 5 years olds which runs 3 mornings per week in the Boddam Hall.  Additionally there are mother and toddler groups at Virkie and Bigton.    The nearest full-time nursery has recently opened at Sandwick.  It is very difficult for mothers to work full-time or even part-time without good childcare being available.
Recommendations:
•	to support provision of a crèche facility and out of school provision 
•	to continue to support under fives groups in the area.

3.6.2	Play Park Provision.
Mainland Dunrossness has poor playpark provision.  The sportsfield at Boddam has a very limited range of equipment.  This park is close to Dunrossness School and is used by the school, groups who use the school outwith school hours and by Dunrossness Playscheme as well as groups using the Dunrossness Hall.  There is a very small play area at Hestingott. There is no good playpark facility in Dunrossness, the closest facility is in Sandwick.
There are groups of parents lobbying for playpark facilities in Bigton and at Scatness.  It is Council policy that these groups will have to do a proportion of fundraising themselves and the SIC will top this up if the budget is available.

Recommendations:
•	that the Dunrossness Community Council lobby SIC for major upgrade of Sportsfield facilities at Boddam.
•	that the Community Council support groups in Scatness and Bigton to get facilities in these areas.
3.6.3	Leisure Facilities
The perception in Dunrossness is that the Ness has a poor deal.  There is no dedicated modern leisure centre as exists in Sandwick.  There is however a Swimming Pool at Dunrossness School which is under-used by the public because charges have had to be increased due to an insurance requirement that a lifeguard be present when the pool is being used.  Prior to this ruling, the pool was well used by families who enjoyed the peace and privacy of hiring the pool for their sole use. 
To some extent people have high expectations of recreational facilities, even in Dunrossness, a rural area.  The use of recreational facilities is dependent on access to transport.  Those most likely to use them, teenagers, children, women and the elderly are the least mobile.  There is also an expectation that leisure facilities will be arranged by external forces – a service provision.
There is a sports pavilion at the Sportsfield in Boddam, which is in need of a major upgrade.  We also have a network of Community Halls at Bigton, Levenwick, Fair Isle, Virkie and Dunrossness Central (Boddam).  These halls have been in the process of upgrading:
The Bruce Hall received a major lottery grant to put in heating and upgrade facilities.  The Dunrossness hall has just received a lottery grant to upgrade heating, the Bigton Hall has major plans for provision of facilities, (finance has just been awarded) and the Levenwick Hall has been carrying out minor improvements, but is at present considering upgrading camping and hall facilities.  These halls are used by a variety of groups and hall committees run various forms of entertainment including games nights, concerts and discos, dances and concert parties as well as the drama, youth groups, SWRI and a Day Care club for the elderly and disabled.  Uniformed youth groups use the school and halls as meeting places.  However, some of the halls are under-used by the community and some halls have had difficulty recruiting committee members.  

Recommendations:
•	that the Community Council continues to support voluntary groups to use present facilities and encourages use of halls for new activities
•	that the Community Council campaign for an upgrade of facilities at the Sportsfield (pavilion)
•	that the Community Council supports greater use of pool at Dunrossness School 

3.6.4	After School Facilities
With more and more people commuting to Lerwick, a need has been identified by the Profile for after and out of school provision.  There are now after school facilities in Lerwick and in Sandwick, but no provision in Dunrossness.  Such a provision would enable parents to be assured that their children were being taken care of in a safe environment while they worked.  Out of School Provision is particularly necessary during school holidays.  The Education and Community Services Department is currently investigating how it can access the Government’s New Opportunities Funding to provide after school clubs in partnership with community groups and the school.  
Recommendation:
•	that the Community Council supports the provision of an after school club in the Dunrossness area and takes an active role in its development.

3.6.5	Public Toilet Provision
Dunrossness Community Council has been lobbying for public toilet provision in the area for a number of years.  There are public toilets in Bigton and at the West Voe and Grutness.  This area is visited by a huge number of visitors to Shetland and if tourism is to be developed in this area, we need a basic amount of toilet provision.
The areas, which need provision, are Scousburgh Sands Beach where there is an unofficial caravan and campsite; Levenwick Beach and Sumburgh Head.
The facilities at Grutness also need to be upgraded.  Tourism is a major factor in the economy of Dunrossness.  We need proper provision of facilities and infrastructure to support growth in this area.  Shetland Amenity Trust has recently carried out a survey on Access to Amenity Beaches in which it recommends toilet provision at key beaches.  The SIC has just announced that it will be lifting its moratorium on building of public toilets and considering initiating a rolling programme of toilet provision.   
Recommendations:
•	that Dunrossness Community Council continues to campaign for toilet facilities at Scousburgh Sands, Levenwick and for improved facilities at Grutness
•	that the Community Council supports the Amenity Trust’s recommendations to provide facilities at important beaches.

3.7	Transport 
3.7.1	External Transport
The Shetland Islands Council is committed to retaining Sumburgh Airport as Shetland’s main airport.  There is currently a need to upgrade a runway at the airport to enable jets to use the airport.  It is important that facilities are developed and maintained at the airport to ensure continued use, to attract new custom and to maintain employment.
Recommendations: 
•	that the Community Council lobby the Chancellor of the Exchequer to remove Passenger Tax from flights in and out of Shetland.
•	that the Community Council supports the extension of the short runway at Sumburgh to allow jets to land. 
•	that the Community Council monitors provision of ferry and air services and lobbies against any proposed cuts in provision

3.7.2	Internal Transport 
A high percentage of the population commute to Lerwick and affordable transport is going to be a key factor in ensuring the population remains steady. Commuting will be affected by financial ability to pay increased costs of commuting.  This government intends to increase tax on fossil fuels.  Commuting costs are going to go up. 
Shetland has the highest car ownership rates in Scotland. (Source: Planning Division).  This relies on affluence of the community and price of fuel.  The Community Council could also encourage car-sharing amongst residents who commute to Lerwick.
Public transport provision is going to be a vital factor in ensuring population stability.  Fears have been expressed that bus services could be cut in the area because of cuts in air services.  At present buses are provided which link in with the arrival of flights at the airport.  

Recommendations: 
•	that the Community Council supports our MSP’s and MP’s efforts to curb increases in taxes on fuel to keep rural transport and freight costs down.
•	that the Community Council lobbies the SIC to promote car-sharing amongst its employees and that the Community Council advocates car-sharing in its newsletter.
•	that the Community Council monitors provision of bus and ferry  services and lobbies against any proposed cuts in provision

3.7.3	Additional Bus Services 
Government funding has enabled extra provision of a late bus from Lerwick on weekdays at 9 p.m.  However it is apparent that many members of the public are not aware of this. The questionnaire highlighted a need for a feeder service or some transport provision round the Clumlie, Dalsetter loop where there are approximately 50 houses with no provision.

Recommendations:
•	that timetables are published in the Shetland Times (like the Ferry Timetable) which integrate ‘additional’ services
•	that the Community Council publicises the additional service in its Newsletter
•	that the Community Council lobby for a new feeder service to Clumlie.

3.7.4	Bus Shelters.
Although overall the public is satisfied with this provision, the public has requested shelters at Colonial Place, Levenwick and Hillock, Dunrossness.  The Community Council has had recent success in lobbying the Council to provide shelters at Colonial Place and at Hillock, and will continue to lobby for provision in Levenwick.
Recommendation:
•	that the Community Council lobby for bus shelter provision as requested.

3.7.5	Community Minibus:
The questionnaire did not come to any firm consensus regarding the need for a dedicated Community Minibus for the Dunrossness area, or the need for a Community Minibus to be sited here.  There is a need for flexible transport provision for the disabled, elderly and isolated persons in the Dunrossness.
Recommendations:
•	that the Community Council supports any voluntary group wishing to organise provision of a further community minibus.
•	that the Community Council investigates and supports the extension of ‘Dial a Ride’ services for the disabled and elderly and other appropriate groups or individuals in the community.

3.8	The Environment and Health
3.8.1	The Environment.
A very large percentage of respondents cited ‘a good quality environment’ as one of their reasons for living in Dunrossness.  However there are concerns about the Environment in the area.  
Surprisingly litter came at the top of the concerns raised.  Dunrossness Community Council sponsors voluntary groups to take part in the annual Voar Redd Up.  This is organised by Shetland Amenity Trust.   
Not surprisingly (for an area which suffered from the Braer tanker incident) pollution came in at second place.  The Community Council is in correspondence with Government ministers about permanently siting a
marine tug in the Northern Isles and monitoring tanker routes around the islands.
At the time of writing, the Government has announced that it will be basing a marine tug in Kirkwall for 6 months this winter.
Sewage Disposal and Water Supply came in at 3rd and 5th place respectively. The Community Council has been informed about the plans to pipe water from Lerwick to serve mainland Dunrossness and about the progress to upgrade Fair Isle’s water supply by means of a borehole.  It understands that there are plans to ensure Fair Isle septic tanks are emptied, as they are becoming a source of pollution on the island.
Sustainable fishing came in at 4th place.  The Community Council has been consulted about the new Shellfish Management Scheme which it welcomes. This will enable Shetland to manage its own shellfish fishing.  The Community Council supports the Fisherman’s Association in its efforts to ensure sustainability of fishing.
Recommendations:
•	that the Community Council continues to sponsor groups to take part in the Voar Redd Up and encourage a wider participation in the Redd Up
•	that the Community Council investigate litter bin provision in the area and take appropriate action as a result
•	that the Community Council continues to lobby for a marine tug to be based year round in Orkney and Shetland
•	that the Community Council monitors developments to pipe water from Lerwick and to improve Fair Isle’s water and waste water facilities.
•	that the Community Council supports the Shetland Fishermans’ Association in its efforts to ensure sustainability of fishing in Shetland waters.

3.8.2	Health:
The Community’s main concerns about their health were (in order) diet, exercise, heart disease, cancer and asthma/bronchitis.  Smoking and alcohol were 7th and 8th on the list.  The Community Council meets with the Health Board annually to monitor Health provision and changes in the Health Service.   It has also met with representatives of the Shetland Health Council and the local surgery.   Some Dunrossness residents are concerned about the lack of a Dunrossness-based health visitor in the area and there were also concerns about the telephone answering system at the Surgery and the need for late night surgeries.
Recommendations:
•	that the Community Council continues to monitor and discuss health provision and services in the area by means of meeting with the Health Board, the Health Council and the local surgery.
•	that the Community Council encourages the Health Promotions Department of the Health Board to hold meetings in this area to promote healthy living.
•	that the Community Council supports the development of sports activities and facilities in Dunrossness.
•	that the Community Council supports the provision of a dedicated Health Visitor attached to the Levenwick Surgery and addresses issues from the local community with the surgery through regular meetings.
3.9	Community Council
The local community holds Dunrossness Community Council in fairly high esteem.  This is in contrast to a report on ‘Social Change in Dunrossness’ for the Shetland Islands Council and the Scottish Development Department by Queen’s University Belfast., June 1979,  which stated that  there is a ‘distrust of the local council’ (community council)  and that ‘Community Councils are dominated by Shetlanders and seen by incomers as existing to serve the interests of Shetlanders only.’
The Government is concerned about the democratic deficit in local councils – i.e. that the majority of electors is apathetic.  This results in a low percentage of electors bothering to vote.  Dunrossness Community Council currently has 10 Community Councillors elected to represent its constituents and has co-opted 2 further members to fill the two vacant seats.  Just as in other areas of Shetland, Dunrossness suffers from some apathy from electors. 

Recommendations:
•	that the Community Council maintains a high profile in the Community and encourages participation in the debate about issues affecting the future of Dunrossness in particular through active membership of the Ness 2000 Group.
•	that the Community Council continues to produce a regular newsletter to inform and involve Dunrossness residents about its activities.
•	that the Community Council  encourages participation by the public in Community Council meetings.
•	that the Community Council asks that the ASCC considers carrying out more publicity/p.r. prior to elections to encourage participation in community council elections.

4	
Appendices
4.1	Appendix 1 Strengths, Weaknesses, Opportunities and Threats
The questionnaires gave respondents the opportunity to identify what our strengths, weaknesses, threats and opportunities were.  The following is a summary of the points made.
Our Strengths:
•	Good quality environment :  our survey indicated that a high percentage of the respondents thought that Dunrossness has a good quality environment.  We have some of the most attractive scenery in Shetland.  This is a major tourist attraction
•	Within commuting distance of Lerwick and Scalloway - already major portion of population travel outwith area to work.
•	Excellent education and health facilities 
•	Good quality housing stock
•	Skills of our population (high level of trainers and computer skills in the area)
•	Entrepreneurship of local people - our survey identified 24 people who would consider setting up a business in the near future.
•	Cheap private housing 
•	High Quality Airport with excellent facilities
•	Excellent internal and external transport links and roads
Our Weaknesses
•	High transport costs both internally and external.
•	Limited diversity of business in the area
•	High percentage of commuters who work in Lerwick
•	Cheap private housing – could deter buyers
•	Runway too short for some jets
•	No toilets at some tourist spots
•	Not much p.r. activity

Our Opportunities
•	To develop tourism
•	To address our future and issues which are of concern.
•	Opportunity to identify and address gaps in provision of services
•	Opportunity to make use of excellent buildings and facilities available in the area 
•	Opportunity to involve local people in the development of our area
•	Untapped potential for more benefits from tourist attractions
•	Space available at Wilsness Terminal and Hangars

Our Threats
•	Empty housing could mean de-population
•	De-population could mean voluntary activity will decrease and sense of community will suffer
•	Public transport cuts, would act as a deterrent to people moving into the area
•	Cut in opening hours at Sumburgh Airport would mean more redundancies at the airport
•	increases in cost of transport both internal and external

4.2	 Appendix 2
Craft Producers in Dunrossness
Shetland Collection, Exnaboe, (knitwear)
Fair Isle Crafts (knitwear) display crafts and give demonstrations once a week
Stewart Thomson, Fair Isle (strawback chairs)
Stewart Thomson Snr.  Fair Isle (Spinning Wheels)
Tom Henderson, Bigton (sheepskin rugs)
P. Ross-Smith, Fair Isle (stained glass)
Ian Best, Fair Isle (boat building)
Wendy Best, Bigton (poker work)
Margaret Pickbourne, Quendale (crafts)
Lise Sinclair and Linda Grieve (felt making)
Betty Best, Fair Isle (locker hooking)
Ewen Thomson, Fair Isle (violin maker)
Scousburgh (straw basket/ kishie maker)

Accommodation
Hotels and Guest Houses
Sumburgh Hotel
Spiggie Hotel
Fair Isle Bird Observatory 

Bed and Breakfast Accommodation
Columbine, South Voe, Dunrossness
Schoolton B & B, Fair Isle
Pat Burns, Sorfra, Toab, Virkie

Self Catering Accommodation
Springfield Self Catering Cottage 
Koolin, Fair Isle.  

4.3	Appendix 3
List of opportunities not yet realised in Shetland
•	development of tourist facilities e.g. café near St. Ninian’s
•	I work from home in the computer industry, there is a huge need for people who have basic training in computer skills.  This will be a job requirement in many fields in the near future.
•	café
•	LETS group
•	market gardening
•	tanning hides
•	guided walks for tourists
•	tourism has not yet been fully developed as a viable ‘go get them’ type of ‘in your face’ business – potential is massive considering our ancient history
•	cyber café could be developed at airport
•	could use hangars at the airport for big indoor adventure playground for children / or a science resource centre for children (would provide indoor activities for children both Shetland and tourists especially in bad weather)
•	could BIH hostel be converted to a field centre/youth hostel?  There are many attractions for groups in the area
•	more tourist accommodation is needed in the area
•	more small businesses
•	some sort of take away /fast food at or near Mainlands (2)
•	St. Ninian’s Isle Tourist Centre
•	runway 09/27 needs lengthening to secure Sumburgh and Shetland’s future air services
•	close to fishing grounds and good connections to Lerwick mean that a secure harbour would be an asset to local fishermen
•	child care
•	after school care
•	There may be opportunities to develop local heritage (like Levenwick Broch) in some way.

4.4	Appendix4.
Comments re satisfaction with public transport services
•	the buses are a health hazard – bone shakers not suitable for Shetland (Exnaboe)
•	the new buses are slower and uncomfortable (Virkie)
•	design of new buses not suitable for rural service (Virkie)
•	unhappy with new buses (Virkie)
•	I was satisfied until the new bus arrived – it’s a disaster! (Virkie)
•	new buses not suitable (Virkie)
•	not satisfied with this new type of low bus (Virkie)
•	new buses are unsuitable/uncomfortable for length of journey (Scousburgh)
•	satisfied because it provided regular runs to Lerwick should I or visitors need it, but dissatisfied because my work is beyond 9 – 5 hours and include Sundays and night shifts (Scousburgh)
•	not frequent enough to Lerwick and none in evening (Scousburgh)
•	no transport links between Sumburgh and Tingwall airport lack of connections to planes and the Good Shepherd (fair isle)
•	not enough services to and from the town and no feeder service (Bigton)
•	could do with a more frequent feeder service (Bigton)
•	better feeder services could be provided (Bigton
•	a later evening bus every day would be helpful – 9.45 from Lerwick (Bigton)
•	can’t stay later in Lerwick (after 5 p.m.) (Bigton)
•	the times do not fit in which when I’d like to use it and there are not enough feeder services(Bigton)
•	no evening service (Bigton)
•	more frequent evening bus to Lerwick needed  (Bigton)
•	feeder transport inadequate (Bigton)
•	times not suitable with working hours would have to go to Channerwick to get to Lerwick for 8 o’clock (Bigton)
•	too infrequent and expensive (Bigton)
•	 We used to be able to go to Lerwick at 8 am and be back here by 11 am. Visitors coming could come on that bus and return at 1.30 p.m.  It was a welcome break for us older people. (Bigton)
•	not enough buses from Hestingott only 2 during the day 8 am and 1.45 p.m. (Virkie)
•	this service does not accommodate ferry service from Bressay which means my husband misses the 5 p.m. from Bressay by 5 minutes hence he has to take the car to Lerwick every day (Virkie)
•	I wish there were a later bus between 5.30 and 6 p.m. from Lerwick to Sumburgh (Virkie)
•	anyone heading north am and back p.m. is ok, but opposite travelling hopeless poor for morning/afternoon business/ shopping in Lerwick, either get too much or too little time especially if from Bigton Loop (Bigton)
•	insufficient and bad times (Virkie)
•	not enough buses (Virkie)
•	infrequent service (Virkie)
•	if more frequent would use more often (Virkie)
•	not suitable for shift work (Virkie)
•	it is not possible to travel to work as things stand (Virkie)
•	7 am bus continuing to Gremista Industrial Estate would be appreciated (Virkie)
•	not enough depart from Sumburgh (Virkie)
•	could do with a bus leaving Lerwick 5.30 – 6 p.m. (Levenwick)
•	too infrequent Levenwick)
•	there is no feeder bus it is a long walk to bus stop (Boddam)
•	a feeder bus to Dalsetter Wynd area is needed desperately (Boddam)
•	no feeder bus to Dalsetter (Boddam)
•	could do with more bus shelters (Boddam)
•	not satisfied because you have to walk 2 miles before you can get the bus why do we not get a feeder service?  (Boddam)
•	diesel engines not as good as petrol engines (Boddam)
•	I would use it more often if it came up the Clumlie Road (Boddam)
•	I would like to see a bus shelter for school children, who have to stand and wait for the school bus in exposed areas up to 15 minutes, which means 6 hours in school in wet clothes.  Alternatively buses could pick children up closer to home (Boddam)
•	there are 50 houses on the Clumlie Road and no bus service (Boddam)
•	No evening service i.e. nothing from Lerwick after 5 p.m.  (Boddam)
•	service not adequate for mothers at home (Boddam)
•	does not serve Dalsetter estate for working in town e.g. 8 am and 5 p.m. bus (Boddam)
•	bus time-tabling seems inadequate (Boddam)
•	service very rare after 1800 no local service (Quendale)
•	not frequent enough (Quendale)
•	more frequent (Quendale)
•	feeder service and times don’t suit working hours (Quendale)
•	I use pensioners bus to shops and post office for which I am grateful (Quendale)
•	feeder link through Bigton not often enough (Scousburgh)
•	buses only convenient for 9 – 5 jobs in Lerwick (Scousburgh)
•	nearest bus stop is 3 miles (Scousburgh)
•	nearest bus stop is about 3 miles away (Scousburgh)
•	may be over-provided (Scousburgh)
•	The inadequacy of the bus service means I must use the car to travel to work.  The cost of fuel makes this very expensive (Scousburgh)

4.5	Appendix 5 Environmental Improvements:

A:  Water and Sewage Related Comments:
•	major refurbishment of water and sewage services
•	clean tap water without bits and pieces
•	I am concerned about the amount of slurry applied to fields. This in time will get into the water table – what then?
•	The Water Supply could be vastly improved – Shetland should not be a          hard water area.
•	Water regularly is foul tasting.  This did not used to be the case.  Perhaps the Water Authority should ‘come clean’?
•	We need a better water supply.  Our family has twice had cryptosporidium  bug from water supply in the spring time.  
•	Sewerage scheme
•	Mains sewage system
•	Bigton should keep its own water supply and not be connected to Lerwick.  
•	There are too many cases of water borne cryptosporidiosis every lambing time in the Sooth End where loch water is used.  
•	More sewage schemes
•	Water supply in Quendale Boddam Area needs improvement.  I caught  cryptosporidium from the water supply in 1995 and was extremely ill.  I  know that it is still a problem.
•	Bigton water supply is unreliable.  Lose supply about 3 times a year – also discoloured.
•	Sort out drinking water
•	minimising discharges from the slaughterhouse and raw sewage  discharge into Boddam Voe which on a warm day often results in pungent smells
•	Improved quality of water supply
•	Major refurbishment of water and sewage service to meet current demand
•	Clean tap water without all the scale and other bits and pieces in it

B. Comments about Public Toilet Facilities
•	need toilets at the beach (2)
•	toilets at Levenwick beach
•	toilets at Spiggie Beach
•	toilets too far apart

C. Comments about litter
•	many more skips (2)
•	more litter bins (2)
•	more education about damage to environment caused by litter/pollution (3)
•	monthly litter patrol
•	tidy up around abbatoir, especially old skins store
•	every household should keep their surroundings free of litter
•	provision of road side litter boxes (not just on main road)
•	regular clean ups
•	clean up place – force people to clean up properties they own by 
•	adding a penalty premium on their rates if they will not comply
•	rubbish around properties cleared away
•	more redd ups and and less thoughtless dumping

4.6	Appendix 6 How can Places of Interest be promoted? 
•	A book similar to ‘Footsteps through Sandwick’
•	Website 
•	Visitors centre
•	Website with live ‘viewcam’ pictures
•	Joint publicity and organising events e.g. Da Ness Foy
•	Interpretation boards
•	Better signposting
•	Constant advertising on media such as internet
•	A gazetteer of everything incl. Tourist spots, hotels, b & b, viewing spots, bird colonies etc.
•	More localised tours
•	Articles in the local press and magazines
•	By holding special days at places of interest e.g. local drama group enacting a typical day at the croft house museum
•	More advertising
•	Subsidised transport
•	More flyers
•	The Tourist Board must be made to recognise that there is so much to offer outwith Lerwick particularly in Dunrossness

5	
Acknowledgements and References:

Shetland Enterprise and European Programme Leader II 
Shell Expro, SIC Development Department for funding and advice;
also the Shetland Islands Council Housing Division, Community Work Division, Policy Division, 
ASCENT Software, Cllr W Tait, Cllr G Mitchell, 
Sandwick and Anderson High School Guidance Staff 
and A B Associates.

Thanks to:  

References:
Shetland in Statistics 1999 published by Development Department Shetland Islands Council
Distribution of Development Working Paper: Strategy Discussion Document SIC Environment and Transportation Department
Towards a Development Strategy for Rural Scotland – The Scottish Office
Scalloway Community Profile Analyses of Results 1995
Social Change in Dunrossness, Queens University Belfast, for the SIC and Scottish Development Department, June 1979.
Scalloway Community Profile
Unst and Yell Position Statements

For further information about the Community Profile contact: 
The Clerk, Shirley Leslie, Ringesta, Quendale, Dunrossness 
Tel: 01950 460868  
Chairman, Donald Robertson, 7 Toabsgeo, Virkie,
Tel: 01950 460300
Dunrossness Community Council